3Cinteractive
3CINTERACTIVE MARKETS
Enterprise Markets Healthcare Financial Services Mobile Operators

Mobile Operators

3Ci’s MNO solutions make it simple and cost effective to deploy customer service, CRM and subscriber management tools for your MNO. From carrier connectivity, to CRM and data management — we take the pain out of managing the internal business processes needed to run and grow your MNO business. And, ultimately we enable our clients’ business processes to run faster and more efficiently — increasing sales, improving CRM processes and solving business challenges.


Mobile Network Operator Connectivity

3Cinteractive’s experience managing network binds and integrations with various internal and third party systems enable MNOs to cost effectively provide superior services to their subscribers. MNO Connectivity includes:

  • Direct MNO SMSC Connectivity
  • Integration Management with OTA Provider
  • Integration Management with Billing Provider
  • Real-Time Monitoring and Reporting



Mobile Web Portal

3Cinteractive’s Mobile Web Portal provides optimized consumer web experiences and manages integrations into third party ad networks and content providers - allowing MNOs to provide cutting-edge, value added services to subscribers. Mobile Web Portal services include:

  • MNO Web Gateway Connectivity
  • Integration Management with Ad Networks
  • Integration Management with Third Party Content Providers
  • Customized Landing Page with Dynamic Variables
  • Web GUI Link and Content Management Tool



Customer Experience Management

3Ci takes the pain and large capital investments out of providing these systems and services on an ongoing basis and allows MNOs to focus on creative ways to grow their subscriber base. Customer Experience Management services include:

  • Self-Service IVR Customer Care
  • IVR and OTA Based Subscriber Activations
  • IVR and SMS Based Account Top Ups
  • File-Based SMS Broadcasting Tools
  • Attribute/Demographic Based Targeting
  • Web GUI Management and Reporting Tool



Mobile Internet Gateway

3Cinteractive’s Mobile Internet Gateway services help MNOs manage data usage and rate plans to control data costs while meeting the growing data needs of today’s subscribers. Mobile Internet Gateway services include:

  • Radius Subscriber Authentication
  • Subscriber Rate Plan Configuration
  • Data Metering and Tracking
  • Radius Accounting Capabilities
  • Data Compression
  • Traffic Shaping