Effective Date: April 5,2013
The TRUSTe program covers only information that is collected through this Web site, www.3cinteractive.com and does not cover information that may be collected through mobile applications or functions.
3Cinteractive, L.L.C. complies with the U.S. – E.U. Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal data from the European Union member countries. 3Cinteractive, L.L.C. has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view 3Cinteractive, L.L.C.’s certification, please visit http://www.export.gov/safeharbor/.
This policy does not apply to the practices of companies that 3Cinteractive does not own or control, or to people that 3Cinteractive does not employ or manage. This includes any companies from whom you may have ordered services or products that are transmitted over 3Cinteractive’s mobile platform, and any companies from whom you may be purchasing other services.
3Cinteractive is committed to safeguarding the information Users entrust to 3Cinteractive. This Website is not directed at children under 13 years of age. Accepting party should be at least thirteen (13) of age. Users under eighteen (18) must have parental permission to participate.
3Cinteractive may collect various types of personal information including name, address, telephone number, credit card number or other billing information, email address, and other information that, either alone or in combination with other kinds of information, may personally identify Users. 3Cinteractive may collect personal information from Users in a variety of ways, including through online forms for ordering products and services, and other instances where Users are invited to volunteer such information.
3Cinteractive may also collect information about how Users use our Website. We may use "cookies" to track how Users use our Website. While not all of the information that we collect from Users is personally identifiable, it may be associated with personal information that Users provide to us through our Website. 3Cinteractive may collect personal information from Customers or Users in a variety of ways, including through online forms for ordering products and services, and other instances where Customers or Users are invited to volunteer such information. 3Cinteractive may also collect information about how Customers or Users use our Website. While not all of the information that we collect from Customers or Users is personally identifiable, it may be associated with personal information provided to us through our Website.
Calls are recorded and may be monitored in accordance with company policy and required laws. 3Cinteractive does not sell or share information with external parties for the purposes of marketing.
Mobile-Specific Information We Collect
Most of the personally identifying information we collect is what you tell us about yourself. For example, certain of our products and services allow you to interact and share personal information and data with others. You choose what you want to share and how you want to share it.
Sometimes, we record your phone number. We record your phone number when you send it to us; ask us to remember it; or make a call or send a text message or Short Message Service (SMS) / Premium SMS (PSMS) to or from 3Cinteractive. If you ask us to remember your phone number, we will associate your phone number with your account identification number based on your device and hardware identification numbers; so if you change your device or hardware, you will have to re-associate this new device or hardware with your account before we can authenticate you.
Most of the other information we collect for mobile, such as your device and hardware identification numbers and device type, the request type, your carrier, your carrier user identification number, the content of your request, and basic usage stats about your device and use of 3Cinteractive's products and services does not by itself identify you to 3Cinteractive, though it may be unique or consist of or contain information that you consider personal.
If you use location-enabled products and services (or Location-Based Services, also known as LBS), you may be sending us location information. This information may reveal your actual location, such as Global Positioning Satellite (GPS) data, or it may not, such as when you submit a partial address to look at a map of the area.
When you use your mobile browser or enable other data services, we collect your location information. We use that information to provide you with any Location-Based Services that you have requested. We may also use your location information to create aggregate data from which your personal information has been removed or obscured.
We do not retain location information longer than necessary to provide the service. We will not disclose your location information to third parties without your consent. You should carefully review the privacy policies of third parties with whom you have authorized the sharing of your location information, and you should understand the risks involved in disclosing your location information to friends or other people you may not know.
Certain of our products and services allow you to download and/or personalize the content you receive from us. For these products and services, we will record information about your downloads and preferences, along with any information you provide yourself.
For products and services with voice recognition capabilities (such as Interactive Voice Response, or IVR), we collect and store a copy of the voice commands you make to the product or service. To improve processing of your voice commands, we may also continuously record in temporary memory a few seconds of ambient background noise. This recording stays only temporarily on the device and is not sent to 3Cinteractive.
3Cinteractive's web server may send a cookie to your computer when you access the site.
Cookies are files that web browsers place on a computer's hard drive and are used to tell us whether customers and visitors have visited the site previously. Our site may use session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. This information allows us to process your online data and requests.
Session cookies help us make sure you are who you say you are after you have logged in. We use persistent cookies, which only we can read and use, to identify the fact that you are a 3Cinteractive customer or prior site visitor. Users who disable their browser's ability to accept cookies will be able to browse the 3Cinteractive Website but may not be able to successfully use certain enhanced features.
Our third party partners employ clear gifs (a.k.a. Web Beacons/Web Bugs), images, and scripts that help them better manage content on our site. We do [not] tie the information gathered to our Customers’ or Users’ personal information.
How We Use Information
3Cinteractive may use personal information collected through our Website to contact Users regarding products and services offered by 3Cinteractive and its trusted affiliates, independent contractors and business partners, and otherwise to enhance Users' experience with 3Cinteractive and such affiliates, independent contractors and business partners. 3Cinteractive may also use information collected through our Website for research regarding the effectiveness of the Website and the marketing, advertising and sales efforts of 3Cinteractive, its trusted affiliates, independent contractors and business partners. Because 3Cinteractive is a global company, we may share your information with other 3Cinteractive affiliates, business units or contractors in other parts of the world, who will maintain the privacy of your information in accordance with this policy.
3Cinteractive may also use information for fulfillment of user requests, to contact users or for reporting purposes. We limit access to your personal information to employees and contractors who we believe need access in order to provide services to you or to do their jobs. You should know that your personal information may be transferred from your home country to employees and contractors in other areas of the world, who may communicate with you regarding your inquiry.
We take appropriate technical and organizational measures to guard against unauthorized or unlawful processing of your personal data and against accidental loss or destruction of, or damage to, your personal data. While no computer system is completely secure, we believe the measures implemented by our site reduce the likelihood of security problems to a level appropriate to the type of data involved.
Information Collected for Our Customers
3Cinteractive collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. 3Cinteractive works with its Clients to help them provide notice to their customers concerning, the purpose for which personal information is collected.
We collect information for our clients; if you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the client that you interact with directly. If you are a Client and would like to update your account please contact us our Customer Support at email@example.com or by contacting us by telephone or postal mail at the contact information listed below.
3Cinteractive may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients.
3Cinteractive has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, who seeks to correct, amend, delete inaccurate data or withdraw consent to further contact should direct his/her query to the 3Cinteractive’s Client (the data controller). If the Client requests 3Cinteractive to remove the data, we will respond to their request within 30 days.
3Cinteractive will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. 3Cinteractive will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
User Access and Choice
If your personally information changes, or if you no longer desire our service, you may correct, update, amend, ask to have it removed by emailing our Customer Support at firstname.lastname@example.org or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Disclosure of Information
3Cinteractive may disclose information collected from Users to trusted affiliates, independent contractors and business partners who will use the information for the purposes outlined above. We may also disclose aggregate, anonymous data based on information collected from Users to investors and potential partners.
- Service Providers
We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
- Legal Disclaimer
We may also disclose your personal information:
- as required by law, such as to comply with a subpoena, or similar legal process
- when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
- if 3Cinteractive is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
- to any other third party with your prior consent to do so
The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
Additional Privacy Info
- Links to 3rd Party Sites
- Changes To This Policy
- 3Cinteractive Blog
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at email@example.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
- Social Media Widgets
3Cinteractive, LLC 750 Park of Commerce Boulevard Suite 400 Boca Raton, FL 33487 (561) 443-5505 firstname.lastname@example.org
If you have questions or concerns about our policies concerning privacy, data collection, data processing or data transmission, please email us at email@example.com or call us at (561) 443-5505 or mail us at 750 Park of Commerce Boulevard, Suite 400, Boca Raton, FL 33487
We self-certify compliance with: