Compliance Note: Promoting a Mobile Call to Action
As a reminder to our clients who may be promoting a mobile call to action (CTA), following are the advertising requirements for a CTA in various media types:
- Television: Must include pricing, terms and conditions, and opt-out information with font size as large as promotional font. On-air call to action pricing and terms need to be clearly stated, inclusive of both visual and verbal, with the text size at 10-point font minimum, the placement prominent, and length of time on air at 10 seconds
- Radio: On air call to action pricing and terms need to be clearly stated verbally
- Internet: Must include explicit pricing details, terms and conditions location, and opt-out information on the same page and in close proximity to promotional details. The user must not be required to scroll or click to another page. This information must be in addition to any terms and conditions provided as a link on the website
- WAP / Mobile Web (mWeb): Must include pricing, terms and conditions, and opt-out information on the same WAP / mWeb page as promotional details. The user must not be required to scroll or click to another page. This information must be in addition to any terms and conditions provided as a link on the website
- Print: Must include sponsor identification, explicit pricing details, terms and conditions location, and opt-out information on the same page and in close proximity to promotional details. This information must available in the advertisement
- Short Message Service (SMS): All pricing, terms and conditions, and opt-out information must be included in the first and all subsequent service messages
Note: In the above, “pricing” refers to the “Msg&data rates may apply” compliance verbiage.
Please contact your Account Manager or 3Ci Support for more website requirements and compliance information.





