Chris McGrath, Client Services Manager

Chris McGrath manages 3Ci’s Client Services Department. With an extensive background in customer service and telecommunications, Chris brings a wealth of experience to 3Ci’s client boarding process.

Chris’s ability to educate the client on the implementation process, timelines, and the program submission process is a critical component of 3Ci’s Compliance Team. Following her initial meetings with a new client, Chris is responsible for creating a compliant program brief that is up-to-date with the carriers’ approval guidelines. As part of the 3Ci’s Compliance Team, Chris works closely with Niki Dunbar, Director of Service Operations. Chris’s proactive approach and positive attitude have contributed to the success of 3Ci.

Chris’s career began in Boca Raton as an executive assistant at IBM, where she supported high level executives. From there, she worked at Airtouch Paging as a Sales/Service Account Executive. Before starting at 3Ci, Chris spent nine years at AT&T as a Business Care Manager, managing all areas of the customer relationship, account management, and enterprise customer portfolio. Her clients included FP&L, JM Family Enterprises, AutoNation and Royal Caribbean Cruise Lines.

In her spare time, Chris enjoys getting together with family and friends, shopping, traveling and good wine! A native of Pittsburgh, PA, she’s an avid Pittsburgh Steelers fan and enjoys visiting her family (Josie, Jackie, and Michael) in Erie, PA.

- Ainsworth