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The most direct, personal, and cost effective communication method in the world.

Broadcast & Alerts

Leverage 3Ci's high volume messaging throughput to get your message onto the billboard in your consumers pocket. Text messaging is a great way keep consumers up to date with important information and entertainment alerts. SMS an excellent replacement for direct mail and other mass direct marketing efforts.

  • Reduce direct marketing costs
  • Drive retail and web traffic with time specific offers
  • Drive appointment listening and viewing

Voting, Polling & Surveys

Quickly and easily set up surveys and opinion polls to engage consumers with your brand. Text messaging is the most immediate and cost effective way to measure consumer tastes and views.

  • Dramatically lower cost of gathering consumer tastes
  • Build brand loyalty by giving consumers their say

Contests & Sweepstakes

Engage your consumers on their mobile device by creating unique, fun promotions or contests using text messaging. Generate buzz around promotions and events with viral contests and promotions that deliver immediate, measurable results.

  • Build database of mobile consumers
  • Great promotion for new product launches

Content Distribution / Storefront Hosting

Upload, manage and deliver branded mobile content directly to consumers mobile device content management interface. Perfect for ringtones, wallpapers, mobile coupons, mobile VIP passes and brand product placement using rich digital images.

  • Generate new revenue streams
  • Establish brand placement directly with consumer
  • Drive event attendance with branded passes
  • Increase coupon redemption with digital content

ShoutBox™

Generate interactivity with consumers in venue with 3Ci's ShoutBox™ application. Consumers can text shout outs to screen, participate in polls, contest etc. In-venue text messaging campaigns provide a great chance to open new advertising and sponsorship opportunities.

  • Increase sponsorship dollars at live events
  • Entertain consumer during event downtime
  • Create interactive ads for future events / promotions

Real-time SMS Chat

Communicate with customers, prospects and employees all from your desktop or laptop! 3Ci's SMS Chat application provides a great way to hand customer service, employee Q&A and sales inquiries.

  • Lower customer service costs
  • Increase customer satisfaction
  • Improve customer experience with brand

Premium SMS Billing

3Ci's enterprise-grade mobile billing platform allows companies and brands to bill for goods and services consumed on the mobile device by placing a premium charge on a consumers mobile phone bill. 3Ci's revolutionary Loss Prevention System (LPS) provides increased settlement rates on premium SMS transactions through its proprietary transaction authorization filtering.

Fonebook™ API Toolkit

3Ci's API Toolkit makes all of 3Ci's mobile messaging capabilities extensible and accessible to third party’s systems and applications. From CRM applications and interactive websites to company's with proprietary mobile platforms - Fonebook allows anyone to “mobilize” their applications and reach the mobile device of consumers on 425+ mobile operators throughout the world.

Loss Prevention Service™ (LPS™)

LPS™ is a stand alone risk and fraud management system for the Premium SMS mobile payments market. The proprietary LPS™ white list logic brings a level of authorization accuracy unavailable in the PSMS mobile payments market until now. LPS™ maximizes return and increases premium payouts for content providers using Premium SMS to bill for their content. LPS™ can also be used on standard rate SMS programs to identify failed mobile terminated attempts before they happen. LPS™ is available through 3Ci’s SwitchBlade™ mobile messaging platform or through Fonebook™, the company’s API toolkit.

Carrier Lookup Service

3Ci's carrier lookup service allows you to identify the mobile carrier of any consumer by using their telephone number. By using Carrier Lookup, you can quickly identify all mobile numbers in your existing consumer databases. In addition, Carrier Lookup is needed to identify a consumers carrier in order to meet carrier by carrier opt in and compliance policies. Carrier Lookup is available through 3Ci’s SwitchBlade™ mobile messaging platform or through Fonebook™, the company's API toolkit.

mTAG™

mTAG™ is a next generation, SMS and WAP based ad serving engine that enables brands to turn text messaging inventory into ad avails that can be monetized through sponsorship. mTAG™ will give brands the ability to dynamically insert text based marketing and advertising messages into available character space within SMS messages based upon configurable parameters. By tagging mobile numbers with demographic information, brands will be able to target individuals and groups based on geography, gender, age, income, education level, etc.

Interactive Voice Response (IVR)

3Ci maintains state of the art IVR platforms using TDM and VOIP network connectivity. 3Ci's IVR platform is designed to handle high volume calling events for both inbound and outbound calling Our platform supports, asterisk and voice XML as well as our proprietary C++ programming. IVR services include:

  • Outbound Automated Dialing
  • Inbound Toll Free and Local
  • Audio Conference Meeting Services

Interactive Voice Exchange™ (IVX™)

3Ci's IVX™ technology bridges traditional voice and IVR services with mobile messaging. By combining the acceptance and ease of traditional voice applications with the instant, personal nature of SMS; 3Ci is able to provide compelling standard and custom applications that change the way businesses look at mobile communications. The IVX suite includes:

  • TextCollect Logo Text Collect™ - A disruptive technological advancement in the $20 billion collect calling and operator services market in the US. With mobile phone lines exceeding land lines in the US, the collect calling and operator services market was losing significant revenue by not being able to bill calls to mobile phones. 3Ci's Text Collect™ solves this problem and recaptures millions in lost revenues for this industry.
  • Feedback - Create automated out-dial phone calls to consumers after they interact with your brand via SMS or WAP. Great way to thank fans for downloading mobile content, participating in polls and capturing consumer feedback. Use branded or celebrity voice talent to personalize the experience for consumers.
  • Axcess - Sending a text message to a short code might still be foreign to some, dialing a toll free number, however, is not. Provide audio access to ringtone downloads or information and entertainment services.

Standard Mobile Services

3Ci's standard mobile services provide you with everything you need to successfully launch a mobile campaign. These services take the stress and pressure out of the process of getting a mobile campaign up and running. Standard Mobile Services include:

  • Short Code Aquisition
  • Program Design & Submission
  • Program Compliance & Fulfillment
  • Carrier & Aggregator Program Review Managment
  • Program Audit Management

Concierge Mobile Services

3Ci's Concierge Service provides you with an unparelleled level of hands-on mobile consulting and account management. With 3Ci's Concierge Service, our mobile experts get involved with your mobile initiative in the planning stages and provide you with our mobile expertise as an extention to your team. Mobile Concierge Service includes all of the basics in our Standard offering, in addtion to:

  • Mobile Strategy & Creative Consulting
  • Customer Service Website Fulfillment
  • 10 hours per month of Mobile Concierge
  • Consulting & Campaign Management

Custom Application Development

3Ci's in house development team gives us the flexibility to build custom applicaitons for our clients. Our technical project management team will drive the application development through completion and implementation. If you have an idea on how mobile can work for you, contact us today and find out how we can help.