Senior Vice President, Delivery Services
As senior vice president of 3C’s delivery services, Sue is responsible for creating a foundation for consistent project success across the organization through the development and implementation of strong and pervasive portfolio planning, demand management, project/program management, risk management, resource alignment, and process improvement disciplines.
Sue is a dynamic executive expert at assessing organizational needs to develop high impact initiatives that improve operational efficiencies, support growth aspirations, and consistently improve sub-optimal trends. Prior to 3C, Sue was with JM Family Enterprises (A Toyota Company) for 25 years, where she advanced her career from a help desk analyst to vice president / divisional information officer for the Toyota division. She was responsible for all technology development, maintenance, and project delivery in support of the Toyota distributorship, its dealer franchise partners, and the integrated OEM manufacturing and distribution supply chain and management processes. She is a value-driven thought leader with strong business acumen and proven expertise in product operations, portfolio management, client management, business process engineering, and continuous improvement.
Sue is a certified Project Management Professional (PMP), Agile Certified Product Manager (ACPM), Certified Scrum Master (CSM), Certified Product Owner (CSPO), and Lean Six Sigma Green Belt (CSSGB).